At Gemstone Jewelry Sales (“we,” “us,” or “our”), we value your trust as you explore our collection of exquisite gemstone jewelry. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website buygemstoneluxe.com. Please read this policy carefully to understand our practices regarding your personal data.
1. Information We Collect
We collect information that helps us provide our premium gemstone jewelry services to collectors, artisans, and jewelry enthusiasts worldwide:
- Personal Identification Information: Name, email address, shipping address, and phone number when you place an order or create an account
- Payment Information: Credit card details processed through our secure payment gateways (Visa, MasterCard, JCB, PayPal) – we do not store full payment details on our servers
- Transaction Details: Records of your gemstone purchases, including items ordered, prices, and shipping information
- Technical Data: IP address, browser type, device information, and browsing behavior on our site
- Communication Data: Correspondence when you contact our customer care team at [email protected]
2. How We Use Your Information
We use your information with the same care we apply in selecting our gemstones:
- To process and fulfill your orders for our bracelets, chains, pendants, and gemstone sets
- To provide secure payment processing with 256-bit SSL encryption and PCI-DSS compliance
- To communicate about your order status, shipping updates from our Omaha workshop, and customer service inquiries
- To improve our website experience and gemstone offerings based on customer preferences
- To prevent fraud and enhance the security of our payment systems
- To comply with legal obligations regarding international jewelry sales
3. Data Sharing and Disclosure
Like the rare gemstones we curate, we handle your data with discretion:
- Service Providers: We share necessary information with payment processors, shipping carriers, and IT security providers to fulfill your orders
- Legal Requirements: We may disclose information when required by law or to protect our rights and the security of our gemstone transactions
- Business Transfers: In the event of a merger or acquisition, customer information may be transferred as a business asset
- International Transfers: As we serve customers globally (excluding certain Asian and remote regions), data may be transferred internationally with appropriate safeguards
We never sell your personal information to third-party marketers.
4. Data Storage and Security
We protect your data with the same standards we apply to our gemstone security:
- All payment data is processed with 256-bit SSL encryption technology
- We maintain PCI-DSS compliance for credit card processing
- Sensitive payment data is not stored on our servers after transaction completion
- We implement fraud detection systems monitored 24/7
- Data is retained only as long as necessary for legal, accounting, or business purposes
5. Your Rights
You have rights regarding your personal information, just as you have choices in selecting your perfect gemstone:
- Access: Request a copy of your personal data we hold
- Correction: Update inaccurate or incomplete information
- Deletion: Request erasure of your personal data under certain conditions
- Objection: Object to processing of your data for specific purposes
- Restriction: Request limitation of how we use your data
- Portability: Request transfer of your data to another service provider
To exercise these rights, please contact us at [email protected]. We may need to verify your identity before processing requests.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience:
- Essential Cookies: Necessary for secure payment processing and site functionality
- Analytics Cookies: Help us understand how customers interact with our gemstone collections
- Preference Cookies: Remember your settings for future visits
- Marketing Cookies: Used sparingly to show relevant gemstone offers (you may opt-out)
You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of our site.
7. Changes to This Policy
We may update this policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated to customers through our website or email.
8. Contact Us
For questions about this Privacy Policy or your personal data:
Email: [email protected]
Mail: Gemstone Jewelry Sales
1607 Crummit Lane, Omaha, US 68104
Thank you for trusting Gemstone Jewelry Sales with your personal information as you explore our collection of ethically-sourced gemstone treasures.